Frequently Asked Questions

  

How much does it cost?

Our Eve's Parcel subscription parcels are priced at just £10 per month.

Do I have to re-order every month?

No your subscription will renew itself on the 15th of every month. You will receive notification of your renewal. 

How long do I have to subscribe for?

There is no minimum contract. You can subscribe for as long as you want.

Do you ship to Europe and the rest of the world?

YES!  WE DO!

European Postage will take 3-5 days

International Postage will take 6-7

When will I receive my parcel?

Your parcel will be shipped on the 1st of the month and will be with you before the 5th of the month

UK Postage will take 1-2 days

European Postage will take 3-5 days

International Postage will take 6-7

Can I send a Eve's Parcels a gift?

Yes, Eve's Parcels are the perfect pamper gift for any special woman in your life, simply tick the gift button at checkout and include your recipients address in the deliver to section.

Can I change my delivery address?

Yes, simply log into your account and update your delivery address.

What payment options are there?

We take all major credit and debit cards

Can I cancel my subscription? 

You can cancel your subscription at any time by logging on to your account or dropping us an email.

Please note – all cancellations must be actioned 5 days prior to your renewal.

Can I put my subscription on hold?

Yes, you have the option to put your subscription on hold. Just log on to your account and select the hold option 

I’ve forgotten my password/ login?

Click forgotten password and we will get you logged back in asap

How do I use my promo / coupon code? 

Simply add your code at the checkout

How much is P&P?

UK Delivery is Free

International postage starts at £9.95

Will my my Eve's Parcel fit through a letterbox?

Unfortunately, no, however you can have it delivered to your work place or to an alternative address if you won’t be home to receive your parcel. 

We would like to feature our products in Eve's Parcels?

Great, we can’t wait to hear from you, drop us an email Hello@EvesParcel.com